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BOOKS FOR ALL READERS > CONFLICT SOLUTIONS: Turn Conflict to Cooperation and Light Up Your Organization
CONFLICT SOLUTIONS: Turn Conflict to Cooperation and Light Up Your Organization

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Orig. Price: $29.95
Sale Price: $19.95
Availability: in stock

Conflict situations require a specific set of skills used in a particular order.  Conflict can be dangerous, but managing a conflict situation is much more like common sense than it is like rocket science.  The book explains--clearly and quickly--how to calm an angry person so that conflict can be resolved.  PowerPoint shows with illustrations and narration assist learning that will empower you with confidence and self-control no matter what you face.   8 1/2 x 11, 165 pages, with CD

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