This book will teach you in plain language how you can bring a "cup of cool water" to sooth the parched lips and revive a person who is dying of heartache thirst. And, if you will let it, it will lead you into the greatest adventures of your life as you follow God's command to care about the people around you. Look at the Contents, but please understand this--the real book is much tidier than the Contents list below. I know how to write a book; I'm not a website designer!
The book is paperback, 6 x 9, 252 pages, with 2 CDs.
CONTENTS
Part One: Introductory Principles
1. A World of Hurt, A Heaven Of Help ...................................... 9
CD Track 1: We Need Each Other PowerPoint Tutorial .................. 15
2. When Good Intentions Aren’t Enough ......................................... 35
2: Communication Skills In Life Building PowerPoint Tutorial....... 46
3. Biblical Foundations For Relationships ......................................... 49
4. Why It Is Hard To Listen ........................................................... 57
3: The Attack Of The Verbal Villains PowerPointTutorial .............. 63
4: Prices Keep Going Up And Up!! Audio Demonstration............... 71
Part Two: Gentle Skills
5. The First Moments Of Contact ................................................... 85
6. Triage: Think Before You Act .............................................. 89
7. The Skill Of Mirroring ................................................................ 95
5: Listening For Feelings In Tone Of Voice Audio Exercise ............. 99
6: The Skill Of Mirroring PowerPoint Tutorial .............................. 102
7: The Cafeteria Dilemma Audio Demonstration ........................... 113
